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Read the mantra88 Privacy Policy

Our Privacy Policy explains how we handle your account details, phone verification, wallet records and device signals when you use mantra88.

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mantra88 Read the mantra88 Privacy Policy
CONTACT THE TEAM

Choose a privacy contact route

A clear contact path helps you ask about the Privacy Policy without repeating your account story. When you contact us, include the account phone number or registered detail that helps us locate your record, but never send a password, wallet PIN or one-time verification code. Our support route can address access, data correction and payment-record questions.

Team online

Account access

Ask us to check a phone-verification issue or an account detail connected with your Privacy Policy request. We may ask for account identifiers before discussing personal records.

Wallet records

For DANA, OVO, GoPay, QRIS or bank-transfer records, share the transaction reference and date rather than your wallet password. We use those details to locate the correct payment entry.

Data requests

Use our support contact when you want to ask what account data we hold, request a correction or ask about deletion. We verify the account before making a privacy change.

HOW WE HANDLE DATA

Explore the privacy steps behind your account

Privacy controls work best when each account step has a clear purpose. We separate sign-in checks from payment records, limit internal access to operational needs and use device signals for security rather…

Account details

We use your registered contact details to create the account, complete phone verification and send account-related notices. Keeping those details current helps us connect a privacy request to the right account.

Payment records

A DANA, OVO, GoPay or QRIS transaction can create a reference, amount, time and status record. Bank transfer and virtual account entries are handled for matching, reconciliation and account support.

Device signals

When you sign in from a mobile browser or desktop browser, limited device, browser and session data may help identify unusual access. We do not ask for your device password through the lobby.

Cookies

Necessary cookies can keep a session active and remember a selected setting. If optional cookies are offered, your browser or device choices control them, and removing cookies may affect account access.

Security checks

Phone verification and sign-in checks help protect account records from unauthorised changes. Never share a verification code with anyone claiming to represent us through an unconfirmed contact route.

Retention and changes

We keep personal records for account operation, security, disputes and legal duties for the period needed for those purposes. Ask support about a correction, access request or removal of eligible data.

Browse answers about Privacy Policy

These Privacy Policy answers focus on the questions you may have before opening an account or connecting an Indonesian wallet. If your situation is not covered, contact support with the smallest amount of personal detail needed to identify your account.

It covers account details, phone verification, payment references, device and browser signals, cookies, security activity, retention and requests to access or correct eligible personal records.

Phone verification helps connect account access to the correct contact detail and helps prevent unauthorised changes. We may request a code during access checks, but you should not disclose it to another person.

Yes. The policy covers payment references and status details connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use them to match and support account transactions.

We may receive limited browser, device and session signals when you sign in through a mobile or desktop browser. These signals help with security checks, session continuity and unusual-access detection.

Contact our support route and identify the account using the registered phone number or another requested detail. Tell us which record is incorrect; we verify ownership before changing personal data.

We retain records for the time needed to operate accounts, protect access, resolve disputes and meet legal duties. When a record is no longer needed, we remove or restrict it where appropriate.

You can contact support with a Privacy Policy access request. We may verify your identity and account ownership before explaining the relevant records or taking action, and access depends on local law.

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